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Team members

Crafters of Perfection

Our Baristas are – if you like – the public face of Costa Coffee, known and loved for their passion and precision-like craft. If you pour your heart into every cup and value exceptional coffee, you just might be the kind of person we’re looking for. Take a look at our vacancies to see where you can join us or pop into your local store.

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Management

Courageous Leaders

If you want to work where our combined heritage, passion and expertise have the most impact, our stores are the place for you. Responsible for leading your team, planning and executing store strategy, and making sure the numbers stack up, this is the role for courageous leaders who relish autonomy and are sticklers for living up to our very high standards.

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*To apply to work for Costa as a Team Member, apply for the nationwide job advert. You will need to complete an online application telling us which area you would like to join, as well as your preferred days and hours. You will then be placed into our Talent Bank which our Managers use when recruiting their teams and be contacted direct if a suitable vacancy exists or becomes available in your area.

Field based roles

Out in the field

Full to the brim with confidence and infectious determination, our regional field teams create the irresistible Costa experiences that millions know and love.

As part of this team, you’ll be a natural leader with that perfect balance of charisma and charm. You’ll thrive on the freedom we offer and be inspired by the influence you can have on our brand. Leading and developing a multi-site region, you’ll know exactly what to do to create the initiatives that deliver profitability, lasting smiles and truly unbeatable coffee experiences.

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Costa Express roles

Innovative minds

We get the feeling that people across the UK had been sitting patiently, simply waiting for someone to invent a coffee machine with precision grinding, tamping, temperature controls and fresh milk steaming capabilities. Because when Express launched it, it was an instant hit. Today you can find our Express machines pretty much everywhere and there’s plenty more to come.

Whether building partnerships with our thousands of partners is your thing, analysing big data or maintaining our machines with your engineering expertise, there’s a role for you here.

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Roastery roles

Bean Specialists

From bean to cup is quite a journey. We source our beans from coffee communities around the world and then each one – every single tiny bean – is roasted at our state-of-the-art facility in Basildon.

Producing the most loved coffee is not easy: it’s a mix of science, craft, testing and tasting. Don’t worry if science isn’t your thing though, there are plenty of other roles available at all stages of our bean production cycle to get involved with.

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Head office roles

Marketing sits within our Growth Function, in Dunstable and our Digital Hub in London, and is driving the Global Marketing and Commercial agenda. The goal is to deliver the stretching growth agenda following the Coca-Cola acquisition, working with our business partners around the world.

Marketing Digital Finance IT People / Human Resources Sales Property and Store Development

Marketing

Costa's Marketing Function sits within our Growth Function, in our head office in Dunstable and our Digital Hub in London. It is responsible for driving the Global Marketing and Commercial agenda for the organisation. This function has the goal to deliver the stretching growth agenda following the Coca-Cola acquisition by working closely with our business partners around the world.

Our remit includes Brand, Innovation, Digital and Insights as well as our multiple commercial platforms – Retail, Wholesale and FMCG.  This function is currently looking to grow their dynamic team by recruiting into key growth areas to deliver the plan. If you are highly ambitious and obsessive about growth, now is the moment to build your Marketing and/or Commercial career at Costa. Check out our roles via our Costa Chatbot on our search and apply or homepage!

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Digital

Digital Hub, London – Our Digital Product & IT Teams support and deliver projects & programmes that create and enhance our Web, App & Loyalty digital offerings for the Costa technical ecosystem.

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Finance

All our finance teams are based mainly in Dunstable, where we house three functional teams, comprising of Global, UK and Express. Since our acquisition by Coke, our Finance team has grown considerably and offer a range of opportunities within commercial, tax, control, governance and transactional teams.

We are always keen to hear from newly qualified accountancy and financial professionals, wishing to develop their career within a retail / FMCG environment. Here at Costa our finance department has a broad range of skills and opportunities, that provide a number of careers paths for finance executives.

Check out our roles via our Costa Chatbot on our search and apply or homepage!­

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IT

Costa Express, Loudwater – Our IT Delivery Teams develop, maintain and support the hardware, software and telemetry of the 10,000 Costa Express machines across the UK as well as supporting growth plans for our International Markets.

IT Service Management & IT Delivery, Dunstable – Our diverse IT Teams provide the business with platforms that are robust, available and fully supported as well as the infrastructure and delivery of core IT services to the business. Additionally the IT Store Solutions team is driving innovation, to deliver technology that meets our customers and team's needs.

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People / Human Resources

Our People Function supports all Costa Coffee employees with people related matters. Be it from recruiting talent into the organisation, training and developing teams, pay and reward and everything in between. Our passion for people almost matches that of coffee!

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Sales

At Costa our sales and business development teams are vital in driving growth in our business and enabling us to achieve our long term ambitions.

Responsible for gaining new business and managing existing relationships with our partners and customers, growing accounts and increasing our market share whilst working strategically to deliver value and growth.

Working within UK & I or Costa Express our sales and business development teams are fast paced, dynamic and driven for success.

If you enjoy interacting with customers, strive to be the best and are looking for a career with a forward thinking business, then take a look at our current vacancies.

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Property and Store Development

UK&I Property & Store Development Functions are a core growth division for Costa. Responsible for the delivery of the new store and retail space along with managing our store environment, propositions and formats, which covers both company owned equity stores and supporting our partners deliver growth. Market leading in terms of new store growth, supporting build our own customer convenience and market share, delivering and building our store formats and propositions in the UK&I.

Our remit and expertise covers new store acquisition, lease negotiation, construction and fit out, facilities maintenance, energy and environment and format and proposition development in the UK&I.

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International roles

Global adventurers

Bringing great coffee to the world means getting out there, building relationships and breaking into new markets. We already operate in Asia, Africa, the Middle East and Europe, but there’s plenty of places still to go. So if you fancy seeing the world, increasing our growth and introducing more people to great coffee, this could be the role for you.

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