Head of Acqusitions

Contract type



Support Centre - Property



Costa Coffee – Head of Acquisitions UK&I We are a business that moves fast and has bold ambitions. This role will require a commercially astute ‘Head of’ to manage the new store acquis

Costa Coffee – Head of Acquisitions UK&I

We are a business that moves fast and has bold ambitions. This role will require a commercially astute ‘Head of’ to manage the new store acquisition process, identification of the stores and channels, and manage a team to deliver against new, ambitious growth plans.  In this unique, strategic opportunity you’ll own all concession and new store business development relationships, whilst maximising sales and profit from these channels.

A bit about us...

At the heart of Costa Coffee are our values; we believe in Passion, Warmth, Trust and Courage. We are the No 1 coffee brand in the UK and as part of the Coca-Cola Company, we’re on a journey to be the worlds most loved coffee brand, we don’t settle for mediocre. We’ve come a long way from the Costa brothers first roastery in 1971, today we are a total coffee company that delivers great coffee to our consumers all over the globe. Along with our much-loved stores, this includes our Express machines, Ready to Drink range, and a long list of friends and partnerships. Costa are proud of our collaborative and inclusive workforce, who continually unlock new growth and innovation.

A bit about the role...

Leading the acquisition programme, you’ll be responsible for the identification & delivery of the target location strategy plan for the UK&I across equity & partnerships by formulating a detailed plan for gross openings whilst identifying profitable channels. Working with the insight team, external partners you’ll identify target location plans for each region with regional acquisitions teams. 


Main Key Responsibilities:

  • Growth channel new business relationships & concessions, key account management

  • Working with key stakeholders for business channels; travel [rail / air]; roadside & Drive Thru.  Partners who will produce scale & synergy with our business

  • Manage a team of 8; regional acquisition managers to deliver tenders and acquisitions for target number of stores

  • Analyse & identify key performance indicators for NSO Success. Own and deliver regional NSO plan with the regional acquisitions managers

  • Work with the store development team, designers, property consultants, to ensure correct level of expenditure to deliver new stores rapidly and efficiently

A bit about you…

To succeed at Costa, it is important that you embrace our values and enjoy working with diverse and committed colleagues. In addition, we would hope to see some of the below:

  • In depth knowledge & experience of required retail and property markets.  Experience of concession and franchise agreements
  • Estate strategy knowledge in retail business

  • Strong negotiating, partner management, man-management skills

  • Chartered Status & MRICS Qualified

  • Multisite store acquisition/roll out programme experience


What we can offer...

We’re on an exceptional adventure and can offer a truly purpose led career with good flexibility to suit your personal needs. In addition, you will benefit from the below:

  • BUPA Healthcare

  • Costa Pension Scheme

  • Bonus Scheme

  • 25% staff discount, including endless free coffee onsite at support office

  • 25 days Holidays

Location / Travel: Field based & Dunstable

At Costa Coffee we celebrate Inclusion and Equality; we believe everyone should bring their true self to work. We advocate collaboration and transparency and embrace differences in all that we do. #nowisthemoment to join.


Contact: If you have any queries regarding this vacancy – please contact lian.nicholson-lyon@costacoffe.com



Job ref:



12 Jun 2020

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